So, you’ve decided on that shiny new Samsung phone. There’s a couple of things you need to do with your old phone first, particularly if you’re trading it in.
The most important thing you’ll need to do before switching your phones is back up your data. Whether you’ve got an iPhone or an Android device, here’s how to make sure everything’s backed up.
We recommend using a Wi-Fi connection when backing up your phone because it can use a lot of data.
Backing up your iPhone to Google
The easiest way to make sure everything moves over to your new Samsung phone is to back up your iPhone to a Google account. Here’s how to do it
- Download the Google Drive app from iTunes.
- Open Google Drive, you might need to sign in to your Google account if you haven’t already added it to your iPhone.
- Tap the menu icon in the top left (three lines).
- Tap Settings > Backup, then Start backup.
It might take some time to back everything up, depending on how much data is stored on your phone and how fast your internet connection is.
Once it’s backed up, you can sign into your Google account from any connected device to check that the backup was successful. You’ll see all of your pictures at www.photos.google.com.
Backing up your Android phone
If you use an Android phone, chances are you’ve added your Google account and it’s already backing up your data automatically. Without a Google account, you wouldn’t be able to download apps from the Play Store. Here’s how to check that everything’s safely backed up.
Check that everything is syncing to Google
The first thing to check is that everything is set to sync with Google automatically.
To check your sync settings go to Settings > Accounts > Google (your email) > Account sync.
From here, you’ll be able to see which apps back up your data automatically to your Google account. Make sure that you’ve got everything you want to keep switched on.
Backing up your apps and settings using Google
Here’s how to make sure your apps and settings are all backed up. This makes things much easier when you’re replacing your phone because you don’t need to spend ages adding your settings and trying to remember which apps you had.
- Go to Settings > System > Backup to turn the service on.
- If it isn’t already switched on, tap Account and choose your Google account. Then make sure the ‘Back up to Google Drive switch is on.
- Tapping Back up now will immediately back up all of your apps and settings data.
Backing up your photos to Google
If you don’t already have it on your phone, you’ll need to download the Google Photos app from the Play Store.
Once you’ve downloaded and installed the app, here’s how to make sure all your photos are backed up:
- Open the Google Photos app and tap the menu icon at the top left (three lines).
- Then choose Settings > Backup & sync.
- Make sure the correct ‘Backup Account’ is selected and tap the switch to turn on Backup & sync.
If you’re trading in or selling your old phone
Once everything’s been backed up to your Google account and you can see it’s there, you’ll need to remove everything from your old phone. The easiest way to do this is by performing a factory reset:
Factory resetting your iPhone
- Go to Settings > General > Reset.
- Choose Erase All Content and Settings.
- Tap Erase iPhone then tap it again to confirm.
- You might need to enter a password if you’ve set one up, then tap Erase.
Your phone will be reset and all of your data will be removed.
Factory resetting your Android phone
- Go to Settings > System > Advanced then choose Reset Options.
- Tap Reset phone.
- Enter your PIN if you’ve set one up, then tap EraseEverything.
Your phone will reboot and everything will be deleted.
Restore your data to your new Samsung phone.
This is the easy part. When you’re going through the initial setup of your new phone, you’ll be asked to sign in to your Google account:
- When you see the ‘Google sign in’ screen, enter your Gmail address then tap Next.
- Then type your password and tap Next.
- Next, you’ll see any backups you’ve made, choose the most recent backup to restore all of your data to your new Samsung.
Hopefully, that's helped you make sure all your data and photos are secure, and you're up and running with your shiny new Samsung phone.