App review: Babylon Health

Your own personal medical service...
App review: Babylon Health

Everyone’s personal heath service

The Babylon Health app is designed if you want convenience and professionalism all rolled into one app. If you’re struggling to squeeze a visit to the doctors into your busy schedule, make it easier with Babylon.


Android and iOS

What does it do?

The Babylon service links you with medical professionals through your smartphone. You can ask questions, consult a therapist or physician, or video-chat with licensed UK doctors. You can also get prescriptions delivered to your home, place of work, or nearest pharmacy.

It’s free to download and ask basic questions, but if you want to book face-to-face time with an expert there’s a cost attached – as you would expect with private medical care.


  • Doctors are available seven days a week for £4.99 p/month
  • Therapist are available at £39.00 p/session (must be over 16 y/o)
  • Specialists are available at £49.00 p/consultation
  • PAYG appointments are available at £25 a go, while one-off specialist appointments can be booked at £79

What did we like?

The user interface is really easy to navigate, letting you enter all your personal information, including fitness levels, sleep quality, and heart rate - which is somehow magically tracked using your camera lens and flash.

There’s also the option to include blood, organ, and bone information, which can be done with at-home tests then analysed by trained clinicians.

What could be better?

Although it links up with S Health (we tested the app with a Samsung Galaxy S7), and other health and fitness apps to read your basic information, we couldn’t get it to use the on-board heart rate sensor. Perhaps this functionality will come with an update at a later date.

The future

Babylon engineers are currently working on developing an AI doctor programme (think Siri with a PhD), which will eventually be able to diagnose patients without the need for a physical human presence. Watch this space.

Our verdict

Babylon Health is a well-designed convenience tool - perfect if you’re looking for quick medical advice and your normal GP isn’t available. It’s easy to set up and use, and offers a great solution for those with busy lives.

If you’ve used Babylon, we’d love to hear what you thought by dropping us a comment below.

Please note – this app is not an alternative for medical emergencies. If you or someone else needs serious care or attention, call 999.

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