Android Pay: Everything you need to know

We interviewed Google to find out all the ins and outs of Android Pay in the UK...
Android Pay: Everything you need to know

How does Android Pay work?

We’re really excited about the launch of Android Pay in the UK. The new system lets you pay for goods and services with your phone by tapping it on contactless card readers.

There have, naturally, been a few questions about the ins and outs of the new system, so to clear things up we’ve spoken with Google.

If you have Samsung Pay or Barclays NFC and Android Pay, will your phone know which to use?

“You can select your own default payment application in Settings > Tap and Pay > Payment Default.”

Can you make payments over £30? And if so, what happens? Do you need to enter a PIN?

“Yes, for transactions over £30 your phone may prompt you for additional verification. Hold your device near the contactless terminal, follow the on-screen instructions and your payment will be made.”

If you don’t have a contactless card, can you still use Android Pay?

“Yes, if you have an eligible card from one of our partner banks, it can be used with Android Pay regardless of whether the card itself is contactless.”

What’s the process if you’re overcharged for something, or want a refund?

“In most instances, a return should work with Android Pay the same as it would if you had paid with a regular card. The key difference is that instead of the merchant having to swipe your card again you'll have to tap your phone on the payment terminal again to verify the return.

“Be sure to check that the card selected in Android Pay is the one that you used for the original purchase. In some cases you may also be asked for the last few digits of your Card number. If this happens, you should provide the last few digits of your virtual account number. To view the last four digits of the virtual account number go to ‘Card details’ or ‘Transaction details’.”

When will more banks and providers be added to Android Pay?

“Android Pay supports credit and debit cards from multiple UK banks, and new banks are being added all the time. Please check our website for the most updated list. You may also want to contact your bank to let them know about your interest in Android Pay.”

What happens if your phone is lost or stolen, and you haven’t installed Android Manager? Is there a desktop alternative?

“Yes, visit Device Manager online.”

What’s the future for Android Pay?

“Android Pay will soon be available in Singapore and Australia. Google will continue to add more countries, features, banks and stores in the coming months — making it even easier to pay with your Android phone around the globe.”

Haven’t been able to find the answer you were looking for? Drop us a comment below and we’ll get back to you.

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