Why is everyone talking about chatbots?

News

How will Facebook's Messenger Platform change the way we interact with each other?
by
Why is everyone talking about chatbots?

The tech world seems obsessed with chatbots at the moment, especially with Facebook’s F8 conference, which kicked off today in San Francisco. But what are chatbots, and should we be concerned that they could soon be a big part of our lives?

What are chatbots?

Chatbots are a form of artificial intelligence soon to become embedded into Facebook Messenger. And if you want it straight from the horse’s mouth, this is what a chatbot will tell you it is…

“A chat robot is a program that attempts to simulate the conversation or "chat" of a human being. The chat robot "Eliza" was a well-known early attempt at creating programs that could at least temporarily fool a real human being into thinking they were talking to another person. It is a kind of artificial intelligence.”

It’s thought this kind of tech could replace free-to-call numbers, allowing companies to deal with more customers at once for a lot less money.

Facebook CEO, Mark Zuckerberg, demonstrated the power of the chatbot on stage at announcement, by ordering a bunch of flowers from 1-800-Flowers without picking up the phone.

Unfortunately, this kind of artificial intelligence isn’t easy or cheap to create, so companies without the resource could be looking to the likes of Facebook to create chatbots for them.

Changing how we interact

In the video above, Facebook shows off a beta version of its reinvention of Facebook Messenger, called Messenger Platform, which could revolutionise how we interact with each other. This is called conversational commerce - the idea behind it being that we’ll be able to use messaging services, like Facebook’s Messenger or WhatsApp, to do everything from ordering a pizza to checking our bank accounts.

Streamlining the mobile experience so we don’t have to use as many apps is the future, and Facebook is taking the bull by the horns with its most recent announcement.

Source: Facebook Newsroom

What are your thoughts? Join the conversation here…

comments powered by Disqus
The future of SMS and other internet-based messaging services could be about to change with the adve

22 September, 2017
The upcoming iPhone 8 and iPhone X will be running iOS 11 straight out of their boxes....
21 September, 2017
The Alexa smart home assistant inside Amazon’s Echo is always evolving. Since launch,...
21 September, 2017
A cut above the rest. Discover the elite level of Android smartphones available form...
20 September, 2017
Monqi is a unique version of Android, designed for children. Through an accompanying...
15 September, 2017
Meet the LG V30, the first time the V-series has been available in the UK, exclusive...

22 September, 2017
The upcoming iPhone 8 and iPhone X will be running iOS 11 straight out of their boxes....
20 September, 2017
Monqi is a unique version of Android, designed for children. Through an accompanying...
15 September, 2017
If you think you might have missed any of the latest tech news, help is at hand....
12 September, 2017
This is everything you need to know about Apple's latest flagship smartphone, iPhone...
12 September, 2017
iPhone X revealed by Apple, featuring an incredible edge-to-edge 5.8-inch Super Retina...
4 September, 2017
Europe's largest consumer technology show, IFA, has given us a chance to see some...
31 August, 2017
Sony has just unveiled its latest flagship phone - the stunning Xperia XZ1, capable...
31 August, 2017
LG officially announces the V30 at Berlin IFA tech show, featuring a 6-inch Quad...
30 August, 2017
Live from Berlin's IFA tech show, Samsung has announced a range of new wearable tech,...
17 August, 2017
The Mayor of London, Sadiq Khan, has announced plans to introduce a 4G network to...
7 August, 2017
HTC has just announced that it's working with Qualcomm to produce a standalone Vive...
26 July, 2017
Google will launch an improved news stream called feed in the coming weeeks, to take...