EE introduces Wi-Fi calling

News

EE, the UK's largest 4G network, is introducing Wi-Fi calling for its UK customers.
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EE introduces Wi-Fi calling

You can now make and take calls over Wi-Fi with EE

We all know somebody that has notoriously poor signal at their home, but more often than not, they’ll have a Wi-Fi hub (because it’s 2015).

EE is aware of this, and as result has created Wi-Fi calling – allowing users to make and receive calls over the internet. To start off with the service will only be available to iPhone customers (iPhone 5s, iPhone 5c, iPhone 6 and iPhone 6 Plus), but will be rolled out to accommodate Samsung Galaxy S6 and S6 edge customers soon.

EE hasn’t yet passed comment if this list of handsets will expand. To get started with the Wi-Fi calling on your iPhone you need to go through a few simple steps.

• Make sure you have to most up to date software. If you’re unsure go to Settings > General > Software Update.

• Connect to Wi-Fi. Once you’re connected, you’ll see the Wi-Fi signal at the top of your phone’s display

• Switch on Wi-Fi calling – Settings > Phone > Wi-Fi Calls, and turn it on.

EE has noted that you may experience a few teething problems to begin with: “Firstly, you’ll hear the international dialing [sic] tone when both parties are using WiFi Calling. And secondly, when a call is put on hold, the person on hold won’t hear the hold beeps. There will just be silence. We’re working to resolve these quirks, but it shouldn’t affect the quality of your service.”

It’s not just at home

If you live in London you may have seen posters telling you EE offers Wi-Fi on the Tube. This, of course, means that you will now be able to make calls while underground. Registering for free Wi-Fi is really straightforward.

• Text ‘EEWIFI’ to 9527 and you’ll receive a unique code.

• Next time you’re on the tube, open your browser and you’ll be met by the Virgin Portal page.

• Tap the EE icon and enter your passcode.

• That’s it. Stay connected at over 100 stations. Easy.

We’ll be sure to keep you posted on the developments off EE’s Wi-Fi calling, and hopefully it will be coming to more phones soon. Let us know if you have any questions.

What are your thoughts? Join the conversation here…

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