If you’re an Android owner, you’re lucky. Not only is it an operating system you can customise to your heart’s content - it’s also incredibly user-friendly.
No device is perfect and things sometimes go wrong, but Android is packed with troubleshooting tools that make it easy to recover from most faults.
Below, you’ll find six quick fixes to the most common Android headaches. You don’t have to be a technical expert to tackle these issues, and hopefully you’ll be up and running again in no time at all.
1. App issues
There could be a few reasons that an app starts playing up, so let’s take it one step at a time.
First of all, check if there’s an update available for the troublesome app. If there is, update it.
If that doesn’t work, force the app to close. To do this, press the square button on your homescreen to access your multi-tasking menu. Then simply find the app and swipe it away. The app will then re-start next time you access it, so any corrupted data will hopefully have been wiped out.
If that still doesn’t do the trick, uninstall the app completely, and then re-install it again. It’s the equivalent of the old ‘try turning it off and on again’ routine.
If you’ve still got problems with the app, try contacting its developer for advice. You’ll usually find an email address at the bottom of the app’s page in the Google Play store.
2. Performance issues
Phones can slow down and start misbehaving as their internal storage fills up. A lot of apps run in the background even when you’re not actually using them, and when storage space is low, this can sometimes cause problems.
So if you’re having speed or performance issues, your best bet is to start clearing storage space.
First of all, uninstall any apps you don’t need. You can then think about moving your essential apps and other files to a microSD memory card, or a cloud-based storage system.
We recommend Google Photos for your photos and videos, as it gives you free and unlimited storage.
You should also check out CCleaner, which does a great job of getting rid of junk and freeing up space.
3. Connectivity issues
If you’re having issues connecting to your Wi-Fi or mobile network, turn on airplane mode for 30 seconds, then turn it off and try connecting again.
Yes, you noticed - once again this is the old ‘turn it off and on again’ trick rearing its ugly head. But sometimes, making your Android reconnect to a network again from the start is enough to get rid of any problems it’s been having.
4. Battery drain
If your battery life is a cause for concern, this is another area where uninstalling apps might help.
Head over to the ‘Battery’ section in your settings, and you’ll be able to identify the apps that are using up your juice. If you don’t need any of them, get rid.
Reducing your display brightness can also help save battery life. Don’t use the auto-brightness mode as it actually uses power to do its thing. Instead, adjust the brightness to a comfortable level somewhere under half way.
And finally, check whether your Android has its own power saving modes. If it has, enable it.
4. Frozen device
If your Android’s crashed and the power button isn’t doing anything, try holding it down at the same time as the volume button. This is what's known as a hard reboot, and it’s sometimes enough to unfreeze your device.
5. Device won’t turn on
If your Android won’t turn on, try removing the battery for a few seconds and then putting it back in again.
If that doesn’t work (or the battery can’t be removed), try holding down the power button for fifteen seconds.
If you still don’t get any joy, start charging your device and hold the power button down for fifteen seconds. If your phone still doesn’t turn on after all that, you’re all out of options. You should probably think about getting it repaired by a professional.
If all else fails…
If you’ve tried everything you can think of to deal with a problem, your last option is to perform a factory reset.
Yes, this is an extreme option, as it wipes everything off your phone and returns it to its original state. But it’s enough to solve almost any software problem on your precious Android. As long as you backup all your essential data before you go through with it, you’ll be fine.
The factory reset option will be under 'Backup & reset' in your setting somewhere. Use it wisely…
If you’ve got any Android troubleshooting advice of your own, feel free to share it – drop us a comment below.